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FAQ

Where are all the sea job ads?

There are no maritime job ads on StandByMate. You don’t have to apply for each position separately. Just sign up once and recruiters can always find you. They will send you personal offers for jobs at sea.

When will I receive a job at sea?

It depends on the shipping companies. If a recruiter searches for seafarers and finds you’re qualified, they will send you a personal maritime job offer.

To increase your chances of receiving sea job offers, make sure your profile is up to date. Upload your CV and certificates, so that recruiters know you’re qualified.

 

How to enable automatic location tracking

StandByMate uses your browser’s location data to provide a location-based seafarers database to shipping companies. Recruiters search for seafarers based on their rank and location.

Note: Seafarers with no location information will not appear in search results. You can also add your location manually.

To enable automatic location tracking:

  1. Go to www.standbymate.com
  2. Click Allow when the browser’s popup asks for your permission to track location.

 

If you’ve disabled location tracking on your browser, here’s how to re-enable it on different browsers and devices:

iPhone or iPad device

To enable location tracking on your iOS device:

  1. Tap the Settings application
  2. Tap Privacy
  3. Tap Location Services
  4. Toggle the switch to On

Mac computer

To enable location tracking on your Mac computer:

  1. Open the Apple menu.
  2. Click System Preferences. The System Preferences screen opens.
  3. Click the Security & Privacy icon.
  4. Open the Privacy tab.
  5. Open the Location Services menu.
  6. If the padlock icon in the lower left is locked, click it and enter an admin name and password to unlock it ( ).
  7. Check the Enable Location Services checkbox.

Safari browser

To enable location tracking on your Safari browser:

  1. Open the Safari menu.
  2. Click System Preferences. The System Preferences screen opens.
  3. Open the Privacy tab.
  4. In the Website use of location services setting select Prompt each website once each day.

Android devices

To enable location tracking on your Android device:

  1. Tap the Settings application.
  2. Tap Location..
  3. Tap Google Location Reporting.
  4. Tap Location Reporting.
  5. Toggle the switch to On.

Chrome browser

To enable location tracking your Chrome browser:

  1. Open Google Chrome.
  2. Click in the top right corner.
  3. Click Settings.
  4. Scroll down and click Advanced.
  5. Scroll down and click Content settings in the Privacy and Security section.
  6. Click Location.
  7. Click the blue Ask before accessing (recommended) switch.

Mozilla Firefox browser

To enable location tracking your Mozilla Firefox browser:

  1. Open www.standbymate.com on Firefox.
  2. Open the Tools menu.
  3. Select Page Info.
  4. Open the Permissions tab.
  5. Navigate to the Access your location setting.
  6. Uncheck the Use default checkbox if it’s selected.
  7. Select Allow in the Access your location setting.

Internet Explorer browser

To enable location tracking on your Internet Explorer browser:

  1. Open the Tools menu.
  2. Select Internet options.
  3. Open the Privacy tab.
  4. Navigate to the Location section.
  5. Unselect the Never allow websites to request your physical location checkbox.

 

Become hired as a seafarer

With StandByMate you’ll never have to send job applications and CVs again. Follow these simple steps and let maritime jobs come to you:

  1. Sign up at StandByMate and create a public seafarer profile.
  2. Accept the job offer sent to you via email.
  3. Wait for the recruiter’s confirmation.

 

Once your position is confirmed, your recruiter will contact you personally. Congratulations and welcome on board your new job.

Enable location manually

Recruiters are looking for seafarers near their vessel. To be hired near your location:.

  1. Go to your Profile.
  2. Check your current location in the Your Location setting at the bottom of the page.
  3. Enter your location manually in the Manual location field.

That’s it! Maritime recruiters can now hire you wherever you are.

See also: How to enable automatic location tracking

Create seafarer profile

Ahoy, mate! You’re on the right course. Create your seafarer profile to become visible for maritime recruiters.

You have two options for signing up. First, you can let our chat bot create a profile for you:

  1. Go to www.standbymate.com.
  2. Find the chat bot and tell it that you’re looking for Job at sea.Chat bot seafarer profile creation
  3. Reply to the bot’s questions and follow its instructions. Once you’re done, the bot will generate your seafarer profile.
  4. Go to your email inbox and find the email you received from StandByMate.
  5. Log in to your StandByMate account as instructed in the email.
  6. Review your seafarer profile; edit and update it as necessary.
  7. Click Save if you’re satisfied with your profile.

That was pretty easy, wasn’t it? You’re now visible to ship recruiters.

If you don’t feel like talking to our chat bot, you can sign up in a more traditional way:

  1. Go to www.standbymate.com.
  2. Click Sign up free at the top right corner of the page. The registration page opens.
  3. Select Seafarer as your role.
  4. Enter your name and email address.
  5. Click Sign up free to create an account. Your seafarer profile form opens.
  6. Click Add profile photo to add a profile photo.
  7. Fill out your basic information; all fields are required.
  8. Add your highest ranks in the Ranks field.
  9. (Optional) Click Add rank to add additional ranks.
  10. (Optional) Select your Certificates of Equivalent Competency for each rank in the CeC field.
  11. Click Add files to add certificates and your CV to your profile.
    Note: make sure you don’t upload any confidential information, such as a copy of your password.
  12. Enter your location in the Your location field, if automatic location has not been detected.
  13. Click Save to save your profile.

Awesome! You are now available for hire. To enhance your chances of being hired, we suggest you enable automatic location tracking.

You can always log in an edit your profile, as necessary.

Enter billing details

StandByMate welcomes you with a free trial upon signup. If you want to continue using the fastest and easiest crewing tool, start a subscription:

  1. Click Billing in the top-right corner.
    Your Billing page opens.
  2. Enter your credit card information in the Credit card information
    Note: We accept VISA, Mastercard, Maestro, JCB, Discober, American Express, Diners Club International and UnionPay credit cards.
  3. Click Save to enter your billing details.

 

Hooray, you’re all set! You can see your billing history in the dashboard.

Find a seafarer for your job

If you want to fill an open position with an awesome seafarer nearby your vessel, simply:

  1. Enter the position in the Looking for field.
  2. Enter the location in the Around field.
  3. Click Search to find your matches.
    Matching seafarers are listed below.
  4. Select the seafarers you would like to send your job offer to.
  5. Fill out the Job details.
  6. Click Notify people to send the job offer to the selected seafarers.
    Your job offer is sent to the selected seafarers via email or Facebook chat bot, depending on their preferences. Once they respond to your job offer, they will appear in the Accepted seafarers
  7. Select the seafarer that you would like to hire for the position.
  8. Click Confirm to confirm the seafarer for this position.
    Confirmation emails are sent to you and the seafarer. You will find the seafarer’s contact details in the confirmation email.
  9. Contact the seafarer for further details and legal agreements.

 

Say “Hi” to your new crewmate for us <3

Sign up as a recruiter

If you’re ready to see how easy your life as a recruiter will become with StandByMate, sign up:

  1. Go to www.standbymate.com.
  2. Click on the right side of the page to continue as a recruiter.
  3. Click Sign up to create an account
    Sign up for an account screen opens.
  4. Fill in the required fields.
  5. Click Sign up to finish signing up.

 

Congratulations and welcome aboard! Start exploring StandByMate: